If requested by our support team, please follow the steps below to install or update TeamViewer QuickSupport on your Print & Order Station.
Step 1 – Log out of the application
Exit or log out of the Print & Order app on the station.
Step 2 – Log in to the system user
On the login screen, sign in using the following code:
1321
Step 3 – Open the browser
Open the web browser on the station.
In the search bar, search for:
TeamViewer QuickSupport
Step 4 – Download TeamViewer QuickSupport
Open the TeamViewer website from the search results.
Download TeamViewer QuickSupport.
Step 5 – Install the update
Run the downloaded file.
This will install the latest version of TeamViewer and update the existing version if one is already installed.
Step 6 – Share the new ID
Once the installation is complete, open TeamViewer QuickSupport.
Locate the Your ID number displayed in the app.
Send this new ID to our support team so we can connect to your station.



