QUICK START GUIDE:
Go to the FAQ
Select "I lost my Photo Pass"
Fill in information
Send
STEPS EXPLAINED:
Step 1. Go to the FAQ page
Direct your visitor to our FAQ.
Step 2. Select "I don't see all of my photos"
There your visitor can select their question.
Step 3. Fill in information
Your visitor will need to fill in ALL the required information. Without it, we cannot process the request.
Step 4. Click
Your visitor has to click on ‘FIND MY PHOTOS’.
Tip:
An email will be sent to our Support Team. They strive to reply to your visitor within 48 hours.
Troubleshooting:
Is your customer still having issues? Have them contact us through our FAQ Page.