QUICK START GUIDE:
Check upload queue
Check internet Capture device
Check internet Order Station
STEPS EXPLAINED:
Step 1. Check upload queue
Check if your upload queue is empty. When you see that the upload queue still has photos in it, click the 'refresh' icon on the right bottom.
Step 2. Check internet connection Capture Tower / Capture Box
When the photos are not uploading please check if your Capture App has an internet connection → If not, make sure to get the connection back. When the connection is back your photos will upload again.
Step 3. Check internet connection Order Station
Also check if the GoPhoto - Order Station app has an internet connection → If not, make sure to get the connection back. When the connection is back, the best is to logout of the app and login again.
Troubleshooting:
If your internet is working properly and you're using the right settings, but still you can’t see the photos you have shot, please contact Support via the chat.