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Troubleshooting
Troubleshooting
A comprehensive selection of tips, tricks and troubleshooting solutions
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16 articles in this collection
Written by
Milan
and
Lara
Wireless trigger (Hahnel Captur) doesn't work
Step-by-step guide
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Written by
Lara
Updated over a week ago
GoPhoto - Capture Tower
Camera not responding
Step-by-step guide when the GoPhoto - Capture app gives the notification 'Camera not responding. Turn off/on camera and try again'.
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Written by
Lara
Updated over a week ago
Tablet is not responding
Step-by-step guide when your ProDVX tablet is not responding
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Written by
Lara
Updated over a week ago
How can I change the aspect ratio of my photos
Explanation on how to change the aspect ratio of your photos on your Canon DSLR camera
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Written by
Lara
Updated over a week ago
How can I see if my photos are uploading?
Explanation how you can see if the photos you have shot are uploading
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Written by
Lara
Updated over a week ago
Internal camera flash doesn't work
Step-by-step guide
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Written by
Lara
Updated over a week ago
My keyboard is not showing
Step-by-step guide when your on-screen keyboard is not showing after connecting your handheld bluetooth scanner
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Written by
Lara
Updated over a week ago
Photos are not appearing on the tablet
Step-by-step guide
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Written by
Lara
Updated over a week ago
I don't see all of my photos
Step-by-step guide when you can’t see the photos that were shot at your location
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Written by
Lara
Updated over a week ago
The upload icon in the camera app is red / the photos don't upload
What to do when your upload queue icon shows red and photos are not uploading
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Written by
Lara
Updated over a week ago
How to replace your handheld bluetooth scanner?
Connect the GoPhoto - camera app with a new handheld bluetooth scanner
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Written by
Lara
Updated over a week ago
My photo is not being processed into the green screen backgrounds I've set up
What to do when your photo is not being processed?
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Written by
Lara
Updated over a week ago
The scanner doesn't connect - handheld bluetooth scanner (Opticon OPN-3002n)
Step-by-step guide
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Written by
Lara
Updated over a week ago
Cabled trigger (Canon Remote Switch) doesn't work
Step-by-step guide when your cabled trigger is not working
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Written by
Lara
Updated over a week ago
GoPhoto - Order and Print Station
My printer is not printing photos
Step-by-step guide
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Written by
Lara
Updated over a week ago
Changing print paper and ink roll
Step-by-step guide
Written by
Milan
Updated over a week ago