With the latest Capture App update (available from mid-May 2026), the capture flow has been improved to make the experience smoother and more intuitive.
Below, you’ll find an overview of how the app works and what to expect during the capture process.
Start Screen
After logging in, you’ll land on the start screen. This screen (and the following screens) have a default design, but it can also be customised to match your branding. From here, you can:
Scan a PhotoPass → Start capturing a photo
Triple tap the top of the screen → Open the settings page
Capture Flow
When a PhotoPass is scanned, the app will guide you through the following steps:
Get Ready screen appears
A countdown starts (default: 3 seconds)
Countdown colours can be customised
Countdown duration can be adjusted in the settings
The photo is captured
A photo preview is shown (default: 4 seconds)
Preview duration can be adjusted in the settings
The app returns to the start screen
Live Preview
You can enable Live Preview in the settings for a more interactive experience.
When this feature is enabled, the capture flow changes slightly:
The app opens the live camera view
Guests can see themselves before the photo is taken
On top of the live view, the following elements are displayed:
“Get Ready!” message
Countdown timer
After that:
The photo is captured
A photo preview is shown (default: 4 seconds)
Preview duration can be adjusted in the settings
The app returns to the start screen
Photo Confirmation
In the standard flow, photos are automatically uploaded after the preview.
When Photo Confirmation is enabled in the settings, photographers can choose whether to keep or retake their photo.
How it works:
Get Ready screen appears
Countdown starts
Photo is captured
Preview is shown
During the preview, two options appear:
Reject photo
→ The photo is deleted and the countdown starts againConfirm photo
→ The photo is uploaded and the app returns to the start screen
If no choice is made:
The photo is automatically uploaded
The app returns to the start screen