GoPhoto

Capture Tower & Capture Box

Daily Operation - Capture Tower

Daily Operation - Capture Box

Daily Operation

Sometimes when you scan your Photo Pass, nothing happens 🤷‍♂️This can be because of multiple reasons. See below what you can try!

Camera | No photo being taken / scanner not responding

Camera | My camera doesn't connect to the Capture app

Camera | Screen shows error "Err 20/Err 30" on it

Most Capture Towers are fitted with 1 or 2 flash lights. We always use the GODOX MS300 flash lights. Check these steps if they stop working.

Flash | Flash not working

Nobody wants overexposed photos, let's see how to solve that!

Flash | Photos are too bright

Explanation how you can see if the photos you have shot are uploading

Tablet | How can I see if my photos are uploading?

Step-by-step guide when your on-screen keyboard is not showing after connecting your handheld bluetooth scanner

Tablet | On-screen keyboard is not showing

Tablet | I can't login to the Capture-App

Frozen white screen with loading circle / frozen boot screen, can't take pictures anymore.

Tablet | Capture Tower Tablet frozen

Sometimes your photos won't upload from the Capture Tower or Capture Box. There can be multiple reasons for this. Read on to find out.

Tablet | Photos are not uploading

Troubleshooting

Unpack the Capture Tower from its flight case

How to unpack and install the Capture Tower.

Prepare your GoPhoto - Capture Tower for shipment

How to pack the Capture Tower

Unpacking & Packing Capture Tower

Contact

Privacy

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