GoPhoto

Capture Tower & Capture Box

Step-by-step explanation on how to take photos with the Capture App.

Capture App - Capture flow

An overview of all settings and features you can find in the Capture App settings page.

Capture App - Settings page

A step-by-step explanation on how to login to the Capture App.

Capture App - Login

Capture App - Release tracker

Step-by-step explanation on how to update your Auto Capture App to the new Capture App.

Moving to the Capture App

Updating the Capture App

We’ve introduced new features and improvements to the Capture App from mid-March onwards. Learn what’s changed and how these updates help you capture faster, smoother, and more efficiently.

Capture App

Daily Operation - Capture Tower

Daily Operation - Capture Box

Daily Operation

Sometimes when you scan your Photo Pass, nothing happens 🤷‍♂️This can be because of multiple reasons. See below what you can try!

Camera | No photo being taken / scanner not responding

Camera | My camera doesn't connect

Camera | Screen shows error "Err 20/Err 30" on it

Most Capture Towers are fitted with 1 or 2 flash lights. We always use the GODOX MS300 flash lights. Check these steps if they stop working.

Flash | Flash not working

Nobody wants overexposed photos, let's see how to solve that!

Flash | Photos are too bright

Explanation how you can see if the photos you have shot are uploading

Tablet | How can I see if my photos are uploading?

Step-by-step guide when your on-screen keyboard is not showing after connecting your handheld bluetooth scanner

Tablet | On-screen keyboard is not showing

Tablet | I can't login to the Capture-App

Frozen white screen with loading circle / frozen boot screen, can't take pictures anymore.

Tablet | Capture Tower Tablet frozen

Sometimes your photos won't upload from the Capture Tower or Capture Box. There can be multiple reasons for this. Read on to find out.

Tablet | Photos are not uploading

Tablet | Installing TeamViewer QuickSupport (Capture Devices)

Tablet | How to reconnect app to the camera after restarting the Capture Tower

Troubleshooting

Unpack the Capture Tower from its flight case

How to unpack and install the Capture Tower.

Prepare your GoPhoto - Capture Tower for shipment

How to pack the Capture Tower

Unpacking & Packing Capture Tower

Contact

Privacy

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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